-
How can Social Media dramatically impact your reputation?
Social networks present enormous branding opportunities, but also critical reputational risks to businesses, according to an August 2012 study by Altimeter Group. When asked to estimate the level of risk…
Strategy on its own is not enough
Graham Bowman is CEO of a manufacturing and distribution company. He has grown the company from its birth and is very hands on as its chief executive. But Graham is…
Identifying & leveraging your Key Performance Indicators
In an article on About.com, F. John Reh defines Key Performance Indicators (KPI) as “financial and non-financial metrics used to help an organization define and measure progress toward organizational goals….
Business success starts with WHY
We are slowly but surely evolving into an instant gratification society. A society that looks for the quick answer and buys its way into satisfaction – or so we think. …
Payables policies and practices to improve cash flow
In our recent article on Cash Management, we briefly discussed the importance of payments in the cash flow cycle. The focus of this article elaborates on the importance of managing…
When is social media and digital marketing right for you?
This question is often missed when people prepare their marketing strategies – most likely because they don’t really ask the question. Often people are blinded by the bright lights and…
Coaching your Controller – Part 2
As the owner of your business, do you have a person heading up the accounting function who has limited or no experience managing an accounting and finance function? Very few…
What the world's business leaders are thinking
A new IBM study of more than 1,700 Chief Executive Officers from 64 countries and 18 industries worldwide reveals that CEOs are changing the nature of work by adding a…
The difference between Marketing and Sales
Many business people still struggle with the difference between marketing and sales. In reality, the differences are quite significant and unless recognized, could stunt the growth of your business. Recently,…
Customer service is more about what you don't do
Recently my daughter ran into a problem at the car dealership where she bought her car. When closing the deal the business manager arranged financing through the bank and explained…
