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Focusing Your Strategic Plan on Sustainability & Growth
North American car manufacturing leaders never truly understood W. Edwards Deming until it was too late. Dr. Deming was the quality guru that North American turned away. Japan believed. Japan…
Why do customers leave you?
Does someone in your business ever-so-often ask, “Whatever happened to (fill in the name) and how come he doesn’t shop with us any more? Several surveys asking this same question…
Assessing & Selecting People For Cognitive Ability
Organizational design is ensuring that you have the proper organizational structure to carry out the strategy. The next step is the selection and development of people to work within the…
Sources of financing
In these more challenging times, it is important to assess whether your business has the financial resources to weather the impending storm (or at least an economic slow down). Assess…
Six steps to "recession proof" your company
Tony Collier (not his real name) ran a very successful manufacturing organization. He had been in business for 12 years and the business had successfully negotiated some troubling times in…
Key performance indicators
How can you use key performance indicators (KPI) to measure and help run your business? If you regularly report and investigate fluctuations in the KPIs in your business, you will…
In Search of Blue Oceans of Profitability and Growth
In Search of Blue Oceans of Profitability and Growth At a recent conference, Frank O’Dea the co-founder of Second Cup and PROSHRED, described the tremendous growth and profitability that both…
The Inglis Story: How It Became the Number One Appliance Company in Canada
The Inglis Story: How It Became the Number One Appliance Company in Canada In a recently published book called “Organization Design, Levels of Work and Human Capability”, one of the…
How many ways can you market your business
Whenever I speak to people about marketing their businesses there is one question that I always ask them: “How many ways are there to market your business?” OR, if said…
Manage the cost of preparation of your annual financial statements
Many companies are starting the year-end process at this time and there are ways to manage the charges that your external accountant charges for his services. Often the most effective…