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  • Accountability in action

    It’s Monday morning and you are returning from an exhaustive one-week business trip while you were battling a flu bug. Your voice mail has ten messages that will have to…

    Refine Your Marketing Budget for Tough Times

    After a few years, most businesses establish a set formula for determining their marketing budget, usually a fixed percentage of revenue. But when economic times get tough, it’s time to…

    Insurance and minimizing risk

    Too often insurance is considered a “necessary evil” and an overhead that cannot be managed. Periodically it is important to think of the real needs and the benefits that restructuring…

    Why do customers leave you?

    Does someone in your business ever-so-often ask, “Whatever happened to (fill in the name) and how come he doesn’t shop with us any more? Several surveys asking this same question…

    Sources of financing

    In these more challenging times, it is important to assess whether your business has the financial resources to weather the impending storm (or at least an economic slow down). Assess…

    Six steps to "recession proof" your company

    Tony Collier (not his real name) ran a very successful manufacturing organization. He had been in business for 12 years and the business had successfully negotiated some troubling times in…

    Key performance indicators

    How can you use key performance indicators (KPI) to measure and help run your business? If you regularly report and investigate fluctuations in the KPIs in your business, you will…