Category Archives: Leadership

Why do customers leave you?

Does someone in your business ever-so-often ask, “Whatever happened to (fill in the name) and how come he doesn’t shop with us any more? Several surveys asking this same question were taken through the years by (but not limited to) … Continue reading →

Creativity comes in many forms

In tough times, the extra bit of creativity could make the difference.  Here’s a story you will love: An old man lived alone in Idaho. He wanted to spade his potato garden, but it was very hard work. His only … Continue reading →

Oblivion without change

I recently came across an article in Forbes magazine that put this topic into clear and unambiguous  perspective (I will attach a link to the full article at the bottom of the blog post – it is a must read).  … Continue reading →